1.1 Payments
All payments on our website are made by credit card ( Visa , Mastercard ) and are processed through the online payment system of Monetico (Desjardins) everything is secure and encrypted by it. In no event shall Chicoine Foods Inc. have access to your banking information. We will never divulge any information about you unless required by law.

1.2 Billing
Your invoice will be sent by email as soon as the payment of your order will be made. When sending your order you will have no paper invoice in it.

1.3 Prices
Aliments Chicoine Inc. reserves the right to change the price of these products at any time without notice.


2.1 Errors
If there was to be an error in your order, it is important to contact our customer service within 72 hours. By phone at 1-800-263-5567 or by email at support@viandeschicoine.ca

2.2 Returns
Every sale is final and we do not accept any return of products since it is perishable.

2.3 Refund
In case of refund, we reserve the right to choose the method of refund, either by credit card or gift card depending on the nature of the request.3. PRODUCTS

3.1 Inventory
We make sure to keep an inventory to better serve you while keeping our products as fresh as possible. If a product is out of stock, it will be impossible to add it to your order.

3.2 Format and description
Aliments Chicoine Inc. makes sure that the photos, descriptions and weights are as accurate as possible, but we can not guarantee the accuracy of these.